Terms & Conditions for Groups
We are thrilled to be welcoming you to Brother Hubbard North on Capel St. for your festive event!
We put a huge amount of effort and energy into doing our very best to provide you with the best possible experience. If you have any special requests, queries, requirements, we are always happy to see what we can do – so please don’t hesitate to drop us a line at [email protected] .
As it is such a busy time of year, and to ensure that we can look after all of our guests to the best of our ability, please see Terms and Conditions applicable to your booking below.
These are designed to be fair to you as our customer and to our business. As Christmas is the busiest time of the year when we have likely turned down other reservations after we’ve confirmed your reservation, we are applying the following provisions to your booking, which would be typical for most Christmas Party bookings in most venues. If have you any questions about these, please do not hesitate to get in touch.
We will be delighted to welcome you to Brother Hubbard North on Capel Street, Dublin 1 in line with your booking request.
The menu provided will be a set menu – our menu is seasonal, it changes very frequently depending on ingredients available. If you require any information in this regard, please email [email protected]
If your group has any particular dietary requirements, please advise of same in advance of your event.
However, please note that we are able to accommodate vegetarian, vegan and gluten-free customers very easily– we design our menu to be able to accommodate these particular requirements – hence, there is no need to notify us of same in advance. However, for any other particular dietary requirements should be notified.
Please note that we cannot guarantee we can accommodate special requests on the day of your event if we haven’t been notified in advance (but, again, to reassure you, this would not extend to gluten-free / vegan / vegetarian requirements as the menu is designed to specifically address same)
Table Time Allocation / Arrival / Late Arrival:
Please note that during busy times, tables are allocated for a maximum of two and a quarter hours from the commencement of your confirmed reservation time.
Given this, we would ask you to ensure that you and your guests are as punctual as possible in terms of arriving at the start of your reservation time slot.
If you or your group is running late, we will do our best to expedite serving you. However, where the space is reserved by another party subsequently, and the late arrival of the group has caused a delay, we may have to ask you to give back the space if we have to avoid delaying another party’s event. Please accept we would only do this under circumstances that are beyond our control and caused by the late arrival of your group/attendees.
We would ask you to consider this when advising your group of the event details and ensuring punctual attendance. This matter is particularly emphasised by the fact that we provide a sharing menu and do ask that all people to be seated before we can begin serving your group.
Note: we want to ensure that your event goes smoothly but we also have an obligation to ensure our commitments to other groups/customers are honoured also – hence the need of the above requirements as regards late arrivals.
Billing and Deposit:
Please note that the full bill for your group is payable at the time of your event unless otherwise agreed in advance.
A discretionary service charge of 12.5% is applicable to the entire bill for your group. Please be assured that this charge goes fully and entirely to our team.
A deposit of €15 per person is required in order for the booking to be secured.
Your deposit will be refunded (subject to the terms below) the next working day after your event on the card it was paid with and this is handled separately by our Accounts Department.
In the event of any cancellations, deposits are fully refundable for cancellations up until 3 days prior to your booking; after such stage, no refund on a deposit is possible where the event is cancelled.
We will require confirmation of final numbers from you 3 days in advance of your booking.
In the event that the numbers of attendees drops after this 3 day notification, we would ask you to please notify us as soon as possible.
However, any change in numbers (through late cancellation) beyond 72 hours before the event, or in the case of some or all of the group not showing up on the date of the event, a 75% charge per person for the Christmas Menu shall apply.
However, under circumstances where the event cannot proceed due to the introduction of explicit regulations by the Government due to Covid-19 which would prevent the event itself from going ahead, we can arrange a full refund of your deposit.
Again, if you have any queries relating to the above or special requirements, please do not hesitate to let us know: [email protected]. We will be delighted to welcome you and your group – thank you for thinking of us for your special event.